At Ten Sol Software Pvt. Ltd. (TSS), we are absolutely committed to maintaining the trust and confidence of our visitors, clients, and users. This Privacy Policy outlines how we collect, store, and protect your personal information when you engage with our website, apps, and services.

1. Our Promise

• We do not sell, rent, or trade your personal information under any circumstances.
• Information collected through direct communication (e.g., forms or emails) is securely stored offline, not on the web, and never shared with third parties.
• We may track IP addresses and browser types for analytics, but not linked to identifiable data.
• We do not use cookies to track your activity across the website.

2. Information We Collect

• Personal Information – Name, phone number, email, company name, etc.
• Project Details – Related to website, app, or digital marketing services.
• Technical Data – IP address, browser type, access time, etc.
• Communication Logs – Email threads, support chats, feedback submissions.

3. How We Use Your Information

• Deliver and manage our services
• Communicate updates or project progress
• Improve user experience and service quality
• Fulfill legal and contractual obligations

4. Sharing and Security

• We do not sell or lease your information.
• Data is only shared with trusted team members or secure third-party vendors.
• All data is securely stored and protected against unauthorized access.

5. Your Rights

• Request access to your data
• Ask for correction or deletion
• Withdraw consent at any time
• File a complaint with the appropriate authority

6. For More Information

📧 info@tensolgroup.com
📞 +91-9313683602
📍 Plot No-20-A, U/G/F, Sewak Park Extn Rama Park, Uttam Nagar, Near Metro Pillar No-760,
New Delhi, West Delhi – 110059

Account Deletion – OfficePhone App

This section allows users of the OfficePhone app to permanently delete their account and all associated data. The request is processed by Ten Sol Software Pvt. Ltd.

What Will Be Deleted?

• Your user profile and login data
• Linked devices, preferences, and call records
• Any referral or commission history
• Associated backend and service data

⚠️ Please note: This process is irreversible. Once deleted, your data cannot be recovered.

How to Request Deletion

Send an email to:

📧 info@tensolgroup.com
Subject: Delete My OfficePhone Account

Include the following registered details for verification:

• Full Name
• Mobile Number
• Email ID

Processing Timeline

Account deletion requests are typically completed within 7 business days of successful verification.